SMS Reminders Setup

Setting Up SMS Text Reminders

Text messages have higher open rates than email. Here's how to use SMS for wedding communications.

SMS Feature Overview

What you can send:

• RSVP deadline reminders
• Wedding day reminders
• Event time confirmations
• Last-minute updates

Pricing:

• Pay-per-message: $0.05/SMS
• Bulk packages available (save 20%)
• Only charged for sent messages

Enabling SMS

1. Go to Dashboard > Settings > Notifications > SMS
2. Click Enable SMS Notifications
3. Purchase SMS credits
4. Configure your message settings

Collecting Phone Numbers

Guests can provide phone numbers:

During RSVP:

• Enable phone field in RSVP settings
• Mark as required or optional
• Explain why you're collecting it

Importing:

• Add numbers in bulk via CSV
• Update individual guest profiles
• Validate number format

Format requirements:

• Include country code (e.g., +1 for US)
• 10 digits for US numbers
• We'll format numbers automatically when possible

Scheduling SMS Reminders

Set up automated texts:

RSVP Reminders:

1. Go to Settings > RSVP > Reminders
2. Enable SMS reminder option
3. Set timing (3 days before deadline)
4. Customize message

Wedding Day Reminders:

1. Go to Settings > SMS > Scheduled
2. Click "Add Reminder"
3. Choose timing (day before or morning of)
4. Write your message
5. Select recipients

Message Content

Character limits:

• Standard SMS: 160 characters
• Messages can be longer but cost more
• Keep messages concise

Example messages:

*RSVP Reminder:*

"Hi {firstName}! Just a reminder to RSVP for Alex & Jamie's wedding by Dec 15. RSVP here: {link} 💍"

*Day Before:*

"Tomorrow's the big day! Alex & Jamie's wedding is at 4pm at The Grand Venue. Can't wait to see you! 🎉"

*Day Of:*

"Today's the day! Ceremony starts at 4pm. Address: 123 Main St. See you soon! 🎊"

Managing Recipients

Who receives SMS:

• Only guests with valid phone numbers
• Only guests who have opted in
• You can exclude specific guests

Opt-in requirements:

• Guests consent during RSVP
• You can send to imported numbers you collected
• Include opt-out instructions in messages

Sending Manual SMS

For immediate messages:

1. Go to Guests > SMS
2. Click Send Message
3. Select recipients (all, attending, or specific)
4. Write your message
5. Preview and send

Opt-Out Handling

Automatic:

• Guests can reply STOP to opt out
• They're removed from future SMS
• You can see opt-out status in their profile

Manual:

• Guests can request removal via email
• You can mark guests as "no SMS" in their profile

Cost Management

Tracking usage:

• View credits remaining in Settings
• See messages sent per campaign
• Export send reports

Buying credits:

• Individual: $0.05 per SMS
• Bundle 100: $4.50 (save 10%)
• Bundle 500: $20 (save 20%)

Best Practices

Timing:

• Send reminders 1-3 days before events
• Avoid very early morning or late night
• Consider recipient time zones

Content:

• Keep it short and personal
• Include essential info only
• Add personality with appropriate emojis
• Always include your names

Frequency:

• Limit to 3-4 texts total per guest
• Don't duplicate what you sent via email
• Reserve SMS for high-priority messages

Pro Tip: Send yourself a test SMS first to see exactly what guests receive. Check character count and that links work correctly!