Email Notification Settings

Managing Email Notifications

Stay informed without inbox overload. Here's how to configure email notifications.

Notifications You Receive (Admin)

As the wedding website owner, you can receive:

RSVP Notifications

• New RSVP submitted
• RSVP updated or changed
• Deadline approaching alerts

Guest Activity

• New guest added (if others can add)
• Guest uploaded photo
• Message received via contact form

Account & Billing

• Payment confirmations
• Subscription reminders
• Feature updates

Configuring Your Notifications

1. Go to Dashboard > Settings > Notifications
2. Toggle each notification type on/off
3. Choose frequency:

- Instant (each event triggers email)

- Daily digest (summary once per day)

- Weekly digest (summary once per week)

Notifications Guests Receive

Guests can receive:

RSVP-related:

• RSVP invitation email
• RSVP confirmation (after submitting)
• RSVP reminder (if enabled)
• RSVP deadline reminder

Updates:

• Wedding detail changes (optional)
• Schedule changes
• Important announcements

Guest Notification Settings

Control what guests receive:

1. Go to Settings > Guest Communications
2. Enable/disable each type:

- RSVP confirmations (recommended ON)

- Reminder emails (configure timing)

- Update notifications (use sparingly)

Email Timing

RSVP reminders:

• First reminder: 2 weeks before deadline
• Final reminder: 3 days before deadline
• Set custom timing in Settings > RSVP

Best timing for invitations:

• Send initial invite 8-10 weeks out
• Avoid Monday mornings and Friday afternoons
• Weekend mornings often have good open rates

Email Delivery

Our emails use:

• Professional email service (high deliverability)
• Properly authenticated sending (SPF, DKIM)
• Mobile-optimized templates
• One-click unsubscribe option

If emails aren't arriving:

• Check spam/junk folders
• Add our sending address to contacts
• Verify email addresses are correct
• Try resending to affected guests

Unsubscribe Handling

Guest unsubscribes:

• They can still view your website
• They won't receive future emails from you
• You'll see "unsubscribed" status
• You can still see their RSVP response

Respecting preferences:

• Some guests prefer no emails
• Share info via website instead
• Consider their communication preferences

Email Best Practices

Avoid over-communication:

• Quality over quantity
• Only send when necessary
• Consolidate updates when possible
• Respect guest inbox space

Timing:

• Send during reasonable hours (9am-7pm)
• Avoid holidays and weekends for important emails
• Consider time zones for destination weddings

Content:

• Keep emails concise
• Clear call-to-action
• Include website link
• Personalize when possible

Troubleshooting Email Issues

Guests not receiving emails:

1. Check email address spelling
2. Ask them to check spam folder
3. Verify their email works (test send)
4. Try resending the email
5. Contact support if persistent

Emails going to spam:

• Ask guests to mark as "not spam"
• Add our address to their contacts
• Use their personal email, not work

Pro Tip: Send yourself a test email before every campaign. Check how it looks on your phone and ensure all links work correctly!